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Multiple choice or hands-on? The types of office skills tests

Employers don't all test office skills the same way. The format affects how you should prepare, so it's worth finding out which kind you're facing. Test providers change their formats over time, so use this as a guide and go by what your invitation says.

The three main formats

FormatWhat you doHow to prepare
Multiple choicePick the right answer from a listLearn what each feature does and why, and practice answering quickly
Simulated softwareComplete tasks in a copy of the program, often with some features limitedPractice finding commands in the menus, and doing tasks without hints
Real or live spreadsheetBuild formulas and fix data in a working filePractice writing formulas from scratch, without looking them up

How to find out which one you have

  • Read the invitation email for the test provider's name, the time limit and the programs covered
  • Search for the provider's own candidate instructions or sample questions
  • Ask the recruiter. How long is the test, which programs does it cover, and is it hands-on? These are normal questions
  • Check which version of the software the test uses, if it's mentioned

Third-party guides describe the Indeed Excel assessment as multiple choice. Some providers, such as eSkill, describe browser-based simulations of Excel. Others use live spreadsheets where you type real formulas.

If you can't find out

Prepare hands-on. If you can do the task yourself, you can usually answer a question about it. Going the other way is harder, because knowing the right answer on a list doesn't mean you can find the command under time pressure.

Then practice against a clock. Knowing the material isn't the same as being fast enough, and timed practice shows you how fast you really are.

Try a free hands-on task →

More guides

DeskReady is an independent practice tool, not affiliated with any software vendor or employer. Tests vary, so use this as a general guide.